RENTAL TERMS & CONDITIONS
The signing of the booking form by the party leader confirms acceptance of the terms and conditions set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list). Should the home be over occupied, you will be removed from the property with no refund. Should it be found upon departure evidence of over occupancy, the security deposit will not be returned. No all male parties or parties of guests who are under the age of 21 will be accepted. No pets allowed. For the comfort of guests our property is none smoking, however it is permitted on the patio area. Please use the ashtrays provided. To ensure comfort, security and peace of mind, our property is registered with the state authorities and is in full compliance with all relevant legislation.
Stays of 4 nights or less will incur a cleaning fee of $ 100.00 including taxes. The villa is available for occupation from 4.00pm local time on the day of arrival and is to be vacated by 10.00am on the morning of departure. Vacating after 10.00am may incur a charge equivalent to one days accommodation cost unless previously agreed with us or the property management company. Guests can arrange authorisation to arrive earlier or depart later if the villa is empty.
CHANGES TO RENTAL DATES
Further to your initial confirmation of booking, we understand that sometimes plans can change. Should you need to change the dates of your booking, we are happy to help you for an administration fee of $50.00 to confirm new dates / property required.
Together with your completed booking form, a prepayment of 50% is due within 7 days of your provisional booking. Upon receipt of your prepayment we will send you confirmation. Payment of the balance is due 6 weeks prior to your arrival date. Assuming receipt of the same, we will send out directions and lock box / door key number to your villa a week prior to your arrival. Failure to pay final balance within 6 weeks prior to your arrival may lead to cancellation of your reserved property and loss of deposit.
The client is solely responsible for any damage or breakages that may be caused to the property or its contents during your stay. We require a refundable security breakage deposit to be paid with your balance prior to travel. This deposit will be repaid to your party by check (or otherwise agreed) as soon as the property management company has reported no damage and that you have returned the keys. The property management company checks the home before your arrival and after your departure and will advise the property owner of any damage / loss. This may include additional cleaning costs for removal of stains due to spillages or stains. We reserve the right to retain the security deposit (either in part or full) to cover damage or non-return of keys. Receipts for repairs / replacements will be provided in the unlikely event that such retention of the security deposit is necessary, plus further documentation or photographs will be provided if requested. We reserve the right to pursue a guest for recompense for any and all damages caused which may exceed the value of the security deposit and will require payment within 14 days of being served notice of this. Florida has a sub tropical climate and care must be taken with food that is left uncovered. Uncovered food can attract insects very quickly. Any added cost for pest control services incurred for lack of care may be passed to you. Should the property be found in an unacceptable condition (excessive trash, excessive laundry or generally neglected) we reserve the right to retain the total security deposit plus further costs if required. A list of departure instructions will be provided in your home to help with your departure of the property. We recommend you use this as a checklist upon your departure to reduce the risk of any charges. The refundable security deposit is $ 400,- and is payable 6 weeks prior to arrival.
CANCELLATION BY GUESTS
In the event of your party needing to cancel, the following conditions will apply. Any cancellation before 6 weeks of arrival 50% of the total charge will be offset with the discount that is needed to re-book the property at short notice. Cancellation within the final 6 weeks will regrettably result in loss of the whole booking fee (not including the security deposit). Failure to pay the final balance by the due date (6 weeks prior to arrival) may result in loss of the booking and deposit.
If we do not receive the payment we will endeavour to contact the guest but if we receive no payment or communication, then unfortunately we reserve the right to cancel the booking and retain the deposit. If you do have a problem, PLEASE contact us as soon as possible to discuss the matter. We recommend that all guests take out holiday, injury, medical and cancellation insurance cover at the time of booking.
CANCELLATION BY THE OWNERS
In the unlikely event that personal circumstances necessitate cancellation of the booking we are obliged to refund any monies paid by the party (without interest, compensation or consequential loss of any kind). In the event of this happening we will always seek to relocate your booking to a villa of a similar or superior standard.
Force Majeure : we accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond our control including, but not restricted to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation or schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control.
DIRECTIONS, KEYS & CODES
It is your sole responsibility to ensure you have all documentation relating to the directions to your home together with the lock box codes (or door code) for access to the keys to your property BEFORE you depart for your vacation. For security measures, lock boxes / door code may be changed at last minute at our and property management’s discretion. Should you not be able to gain entry, you MUST call the emergency number (352 242 7334) for the access code on the day of your arrival. No compensation or refunds will be given for non-entry to the reserved property should a call not be made at the time of your arrival. If you call out of hours, please leave your name and a contact number and you WILL be called back that day / evening.
POOL & SPA HEATING / CONDITION OF POOL
Our Spa and Pool are under the care of contractors; they are serviced and chemically balanced weekly. It is possible in between services the pool may lose minimal water or chemicals or show signs of dirt (especially in stormy weather). We invite you to use the nets or brushes provided in between services to keep pools in good condition. Any major concerns are to be reported to the property management company. Spa and pool heaters are made up of electrical and mechanical components, which can malfunction. We will not be held responsible for the failure of these components, however we will do everything within our power to remedy the difficulty as soon as possible. Spa and Pool heat can also be affected by the external temperature, especially in the cooler months.
If the heater is found to be operating correctly but not providing heated water due to the temperatures, neither refund nor compensation will be given. You are to report immediately if your pool is not heated. Should a problem be located with a heater – You will be refunded from the day you report the problem with no further compensation. Spa and pool call outs are only during working hours. Should guests require attention that is non-emergency related (i.e. pool not heating) there will be a call out charge of $50.00. Our Spa and Pool are scheduled to be turned on in the morning of your arrival date. Please note they take 24 hours to heat up. Note – Our home has pool door alarms. According to Chapter 515.33 of the Residential Swimming Pool Safety Act: Anyone tampering with or disconnecting pool alarms commits a misdemeanour of the second degree, punishable by a $5.000 fine or one (1) year in jail. We will charge a minimum fee of $75.00 per alarm for its repair/replacement. Please do not tamper with the pool alarms.
We hope you enjoy the barbeque, which is provided by us, for your convenience. Please clean the barbeque – also underneath the grill and the drip pan – after using it, so the next guests can also enjoy it. There is a $100 fee, which will be deducted from your security deposit, should it be found not cleaned after your departure.
SAFETY & SECURITY
To comply with state fire regulations under no circumstances may more than the maximum number of persons identified on the booking form occupy the property. The swimming pool and its equipment are used entirely at the guest’s own risk. No diving is allowed and children must be supervised at all times whilst in the pool area. Glass is not permitted in the pool area at any time. Please use the plastic items provided.
In the unlikely event of a problem arising whilst you are on holiday (related to our property) you should immediately contact the property manager who will seek to resolve the matter speedily. Your satisfaction with our property is paramount to us and should you consider that the matter is of a serious nature, you must contact us DURING your stay and not upon your arrival home. However, if the problem has not been reported to the property manager (tel. 352 242 7334 Homes of America Management) during your stay we cannot accept any responsibility.
The property is privately owned and neither we nor Homes of America Management accept any responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects, however caused. We and Homes of America Management reserve the right of entry to the property at any time. This includes such workers as pool maintenance, gardeners etc. Brochure / website description: whilst all information supplied in the brochure / website is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of contract.
This contract is subject to and shall be constructed in accordance with the laws of Florida and the parties hereby submit to the exclusive jurisdiction of the American courts. If you wish to discuss any of these terms and conditions, please telephone our office on (0031) 653 816 864 or email firstname.lastname@example.org.